Sentry

AI Operations for Trade & Enterprise

Every unanswered call is a job someone else just booked.

Core Modules01 / 05

Five systems. One custom builder.

Managed Infrastructure Hosting. We host and manage every LLM prompt graph, SIP routing node, and webhook integration on high-performance Cloudflare Worker clusters. 99.9% uptime SLA included.

Bespoke systems built in two to three weeks.

We don’t deploy off-the-shelf bots. We learn how your business actually runs, then train and build the AI around your model, your workflows, and your data, so it performs like your sharpest employee from the first call.

01 // Week One

Discovery & Business Modeling

First, we learn your business inside out.

  • 01Kickoff workshops with your owners, operations, and front-desk team
  • 02Map your full lead journey: how work comes in, gets qualified, quoted, and booked
  • 03Audit every system you run: CRM, database, calendar, telephony, and webhooks
  • 04Document your service catalog, pricing logic, call scripts, and objection handling
  • 05Agree on the exact outcomes and KPIs each agent has to hit
  • 06Provision dedicated phone lines with secure, compliant call routing
02 // Week Two

Training & Custom Build

Then we build the AI around how you operate.

  • 01Ingest your knowledge base: pricing, service manuals, SOPs, and real call and chat transcripts
  • 02Train custom model weights and prompt graphs on your data, so answers reflect your business, not a generic bot
  • 03Encode your workflows into the agents: how you triage, quote, schedule, and escalate
  • 04Clone your office voice and tune the tone to match your brand
  • 05Build guardrails for zero hallucination, compliance, and safe human handoff
  • 06Wire live integrations: two-way CRM sync, calendar booking, and webhook automation
03 // Week Three

Testing, Launch & Optimization

Finally, we prove it, then go live.

  • 01Run simulated heavy-traffic and live-call scenarios, tuning latency below 120ms
  • 02Shadow-test the AI against your current process, side by side
  • 03Your team reviews transcripts while we refine intake rules and edge cases
  • 04Final routing sign-off, then a phased, monitored go-live
  • 05Retrain on real interactions through the first days of production
  • 06Handoff with live dashboards and a dedicated support line
Every build also includes

Continuous retraining on live conversations as your business evolves

A dedicated engineering pod with 24/7 operational monitoring

Data isolation, security, and industry compliance built in

Performance dashboards, call scoring, and SLA-backed reporting

Four ways to deploy.

1 in 4

Calls to trades and businesses go unanswered every day.

100x

Drop in conversion when response times cross five minutes.

Stop losing business to a dial tone.

Integrate custom receptionist nodes directly into ServiceTitan, Housecall Pro, and GoHighLevel.

Book a system audit